The maximum amount You may purchase in a single SoGo Cash Card transaction is $500. You may use Your SoGo Cash Card to make purchases wherever the SoGo Cash Card logo is displayed. You are not liable for unauthorized transactions. You may also contact us at once if you are having difficulty accessing your account through the website, at 1-88 or at You are responsible for all authorized transactions made from Your Account. If your SoGo Cash Card is unregistered and lost or stolen, the value cannot be replaced. You can then pick-up a new SoGo Cash Card/Tag once the Sodexo location is open and call the Customer Service Team to move the balance from your lost card to the new one. Please record the entire 16 digit number from the help desk. Your account will be frozen, after verifying ownership, at the time of your call, preventing unauthorized use. *If you cannot immediately secure a new card at your Sodexo location, log into your account and suspend any auto-reload feature, and then call the Customer Service Team to report the card lost. Set up auto-reload for your new card/tag.The 16-digit number of the new SoGo Cash Card/Tag.Used to verify that you are the authorized owner of that card.Īfter ownership verification is complete, the help desk will transfer the balance to the new card. The last three transactions on your card (available by viewing current balance and usage history).The balance on the lost or damaged card.The 16 (or 12 if lost) digit SoGo Cash Card/Tag number (available from your user account) of the lost or damaged card.Call our Customer Service Team at1-88 and provide them with:.Immediately pick up a new card at your Sodexo location.*.Log into your account and suspend the auto-reload feature from your lost/damaged card. If your card is registered and then lost: Terms and Conditions DISCLOSURE STATEMENT Initial Disclosures
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